Interactive Remote Diagnosis
Offers all the interactivity of housecall service without a housecall. With your permission, we can remotely view whatever problems you are encountering in real time, provide corrective advice, and apply remote repairs. (This service is available to clients outside our normal service area.) A high-speed connection is required.
Telephone us with your problem or question. When you call our number, a technically-qualified person answers—no "press one," no music-on-hold. If a service call is indicated, we'll get you on our schedule right away.
For complex repairs and upgrades, we can bring your unit back to our shop and return it on completion.